![]() If you don't see Check for Updates, run the latest version of Microsoft AutoUpdate tool, then check for updates again. Open an Office app such as Word, then on the top menu, click Help > Check for Updates. If you are a Microsoft 365 subscriber, you'll also receive the newest features and tools. These tricks should resolve most situations where you’d see the “Unable to check for updates” error message on the Mac, which sometimes has subtext citing “an internal error occurred”.Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. If you’re still having issues with software updates not showing up on the Mac, try restarting the Mac, and waiting a while. You can simply ignore that and reopen the Software Update preference panel. Note if you have Software Update control panel open while doing this, it will show a brief error message. Open “Software Update” in System Preferences again on the Mac, the update should show up now. ![]()
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